NETCC Council Meeting - February 2026

This is a summary of the meeting of the NETCC Council held on 12 February 2026.

Communiques of each meeting are produced so that stakeholders can be informed about the work of the Council and its implementation of the Code.

Independent review of the Code

An independent review of the Code is being undertaken by Pathmaker in accordance with Terms of Reference finalised by the Monitoring and Compliance Panel. Pathmaker attended the meeting to give a brief overview of the project plan, timeline of events, and the draft Issues Paper. The engagement timeframe is March-May 2026, with a final report in June 2026.

Administrator

ACCC reauthorisation

Further information has been provided to the ACCC in support of the reauthorisation application.

Application trends

• There were just over 2,100 signatories as of the meeting date, with notable growth in Queensland, due to the announcement of the Supercharged Solar for Renters program which requires participating business to be a signatory of the NETCC.
• Application numbers were high in January 2026 with 68 new applications, the fourth highest month since the Code’s inception.

Compliance trends

• There has been an increase in complaints received, with 148 in progress cases open as of 5 January 2026.
• The sale and installation of batteries is a key driver of complaints, in particular where some companies request a deposit on a quote for stock they do not have and are unable to meet the installation date provided.

Next meeting

The next meeting will be a joint NETCC Council and Monitoring and Compliance Panel meeting on 28 April 2026 in Melbourne.