Find out what becoming an Approved Seller can do for your business and how to apply
Becoming an Approved Seller shows customers that your business meets trusted consumer protection standards for new energy tech. You will also be featured on our Approved Seller directory, receive marketing collateral, a login to the Approved Seller portal and access to exclusive government rebate schemes linked to the NETCC program.
Discover Approved Seller benefits
To become an Approved Seller, a business must meet the program eligiblity criteria, demonstrate they meet the NETCC's standards, and pay an application and annual fee.
Already an Approved Solar Retailer? The NETCC program replaced the Approved Solar Retailer program on 1 February 2023. Find out more here.
View the application process
In October 2025, the New Energy Tech Consumer Code (NETCC) program reached an incredible milestone of over 2,000 approved sellers across Australia.
NETCC Council Chair, Clare Petre, said: “For many, a solar and battery system may be one of the biggest investments they’ll make in their homes, so it's vital consumers get products and services that meet their needs and any issues are resolved quickly. The NETCC program is helping raise consumer protection in this space, ensuring retailers follow a code of conduct that focuses on clear, fair and appropriate sales practices and customer service.”
More than 2,000 approved sellers are helping build consumer trust and maintain standards in new energy tech, ensuring that customers get safe, quality and reliable products and services.
Sales & marketing
Honest, accurate, clear and fair sales practices. No pressure-selling.
Quotes & contracts
Clear, comprehensive quotes and contracts that meet customer needs, with no hidden costs.
Delivery & installation
Services delivered safely, on time and with clear information on activation and use.
Warranties & support
Complaints dealt with promptly, issues fixed and warranties honoured.
Approved Sellers will be audited to ensure their ongoing compliance with the NETCC, and complaints of alleged non-compliance will be investigated. An independent Code Monitoring and Compliance Panel will also oversee the compliance of program participants.
