Designed by peak industry and consumer bodies
Authorised by the ACCC
Standards for the complete customer journey
From solar panels and electric vehicle chargers to microgrids and biogenerators, new energy tech is helping everyday Australians use clean, affordable, local energy.
Consumer protection standards for the whole customer journey
Sales & marketing
Honest, accurate, clear and fair sales practices. No pressure-selling.
Quotes & contracts
Clear, comprehensive quotes and contracts that meet your needs with no hidden costs.
Delivery & installation
Services delivered safely on time and with clear information on activation and use.
Warranties & support
Complaints dealt with promptly, issues fixed and warranties honoured.
The NETCC program will be open for applications from February 2023. At that time businesses can demonstrate they meet the NETCC standards and become New Energy Tech Approved Sellers. Existing participants of the Approved Solar Retailers program will also become Approved Sellers.
Find out more about what the program can do for your business and how to apply here.Find out more