The program launches in February 2023.
Designed by peak industry and consumer bodies
Authorised by the Australian Competition & Consumer Commission (ACCC)
Standards for the complete customer journey
What is new energy tech?
Solar, battery storage and EV chargers are just some of the ways Australians are using new energy tech to cut their energy bills and emissions.Find out more
The New Energy Tech Consumer Code (NETCC) is a set of standards designed to protect consumers when purchasing new energy tech. To become a New Energy Tech Approved Seller, a retailer must demonstrate it meets the NETCC standards. For example, a retailer must demonstrate it produces fair, detailed quotes and uses T&Cs which reflect the service standards and refund provisions of the NETCC.
Find out more about how the NETCC program operates and how we assess and audit retailers.
The NETCC’s standards cover everything from sales and marketing practices to after-sale service.View our standards