New Energy Tech Approved Seller and family

The NETCC and you

Setting consumer protection standards for solar, batteries, EV chargers & more

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Looking for rooftop solar, battery storage, EV chargers or new energy tech? NET Approved Sellers meet our consumer protection standards.

The program launches in February 2023.

The NETCC standards

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Designed by peak industry and consumer bodies

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Authorised by the Australian Competition & Consumer Commission (ACCC)

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Standards for the complete customer journey

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What is new energy tech?

Solar, battery storage and EV chargers are just some of the ways Australians are using new energy tech to cut their energy bills and emissions.

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The NETCC standards and the Approved Seller badge

How the NETCC program works

The New Energy Tech Consumer Code (NETCC) is a set of standards designed to protect consumers when purchasing new energy tech. To become a New Energy Tech Approved Seller, a retailer must demonstrate it meets the NETCC standards. For example, a retailer must demonstrate it produces fair, detailed quotes and uses T&Cs which reflect the service standards and refund provisions of the NETCC.

Find out more about how the NETCC program operates and how we assess and audit retailers.

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Solar contracts

NET Approved Sellers are committed to ensuring your new energy tech supports your energy goals

The NETCC’s standards cover everything from sales and marketing practices to after-sale service.

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Know your consumer rights

Buying new energy tech

Five ways to ensure you get a good deal from new energy tech

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