To ensure the NETCC program continues to respond the needs of industry and consumers, the program is overseen by a number of organisations. Find out more about how the NETCC program is governed below.
Peak industry and consumer bodies
The NETCC program is overseen by representatives from peak industry and consumer bodies, collectively known as the NETCC Council.
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Peak industry and consumer bodies
The Australian Energy Council represents major electricity and downstream natural gas businesses that collectively provide gas and electricity to more than 10 million Australian homes and businesses.
The Clean Energy Council is the peak body for the clean energy industry in Australia. They are a not-for-profit, membership-based organisation, representing and working with Australia's leading renewable energy and energy storage businesses, as well as rooftop solar installers, to further the development of clean energy in Australia.
The CEC also has been appointed as the Administrator and Steward of the NETCC.
The Consumer Action Law Centre is a campaign-focused consumer advocacy organisation that offers free legal services to vulnerable and disadvantaged consumers and financial counselling for Victorians experiencing financial difficulty. They are also an influential policy and research body.
Energy Consumers Australia is the independent, national voice for residential and small business energy consumers. They work to ensure consumers have their values, expectations and needs met through a modern, flexible and resilient energy system.
Energy Networks Australia is the national industry body representing Australia’s electricity transmission and distribution and gas distribution networks.
Public Interest Advocacy Centre is an independent, non-profit organisation that works to build a fairer, stronger society by helping to change laws, policies and practices that cause injustice and inequality.
Renew is a national, not-for-profit organisation that inspires, enables and advocates for people to live sustainably in their homes and communities.
The Smart Energy Council were part of the NETCC Council until their resignation in July 2022
The Clean Energy Council
The Clean Energy Council (CEC) has been appointed by the NETCC Council as the Administrator and Steward of the NETCC program. As the Administrator, the CEC is responsible for the day-to-day operations of the NETCC program.
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The Clean Energy Council
The Clean Energy Council is the peak body for the clean energy industry in Australia. They are a not-for-profit, membership-based organisation, representing and working with Australia's leading renewable energy and energy storage businesses, as well as rooftop solar installers, to further the development of clean energy in Australia. They are currently the Administrator for the Approved Solar Retailer program which will be replaced by the NETCC program in February 2023
Industry and consumer protection experts
The Code Monitoring and Compliance Panel (the Panel) will be comprised of industry and consumer representatives and will be responsible for overseeing the monitoring of compliance and enforcement of the Code.
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Industry and consumer protection experts
The Panel will respond to matters referred to it by the Administrator and will be responsible for hearing appeals from Signatories or applicants to the NETCC relating to a decision by the Administrator.
The Chair of the Panel is Associate Professor Penelope Crossley, an expert in the complex legal issues associated with the energy transition, including renewable energy and energy storage law, and electricity market governance. She has a PhD in international and comparative renewable energy law and runs the Energy Law Program at The University of Sydney Law School. Associate Professor Crossley is known for her sustained engagement with industry stakeholders, and for developing recommendations that have been directly adopted into law, international policy documents, and consumer guides.
Previously, Associate Professor Crossley worked as an international project finance lawyer, and as global in-house counsel for a major global renewable energy company. This commercial and practical legal experience informs her work, ensuring that she focuses on real-world problems and identifies innovative commercial solutions that simultaneously meet the needs of consumers and can be easily translated and applied.
Further details of appointed Panel members will be published here shortly. The Terms of Reference for the Code Monitoring and Compliance Panel can be found here.
A finance expert appointed by the Administrator
A nominated finance delegate will help ensure deferred payment options offered by Approved Sellers meet the requirements of the NETCC.
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A finance expert appointed by the Administrator
To assist with assessing and monitoring compliance with the Payment and Finance requirements of the NETCC, the Administrator will appoint a delegate with the appropriate financial expertise. This delegate will assist in assessing applications from credit providers to have their deferred payment arrangements which are not regulated by the National Consumer Credit Protection Act (Cth)(2009) and National Credit Code approved by the Administrator, as per A7 of the NETCC Annexure.
Details regarding the Finance Delegate are being finalised. Further information on the appointee will be published here shortly.
