Appeals Form

Retailers can appeal against rejected applications and non-compliance determinations for three reasons:

• the retailer believes the Administrator did not exercise reasonable discretion and acted unreasonably or in bad faith
• the retailer believes they were denied natural justice; that decision-making was procedurally unfair or biased
• the retailer has new evidence that was not available at the time of an original determination

All appeals must be lodged within 30 days of being notified by the Code Administrator of its decision

Appeals are handled by the Code Monitoring & Compliance Panel. All decisions by the Panel are binding.

Application appeals

If you have applied to become an Approved Seller and the Administrator has denied your application, you can appeal the decision here.

Appeal now

If you are an Approved Seller and have been the subject of a compliance determination you can appeal the decision below. All appeals are subject to a non-refundable fee of $XXX.